Hospitality

A.     Please fill in the blank with the best response from the list on the box!

1.      The breakfast is … in the restaurant.

2.      While we call the taxi, please wait in the …

3.      If you would like to order the menu, do not hesitate to call …

4.      You can left your car and the … will park your car.

5.      You can dial “34” on your telephone to check your … mail.

6.      Do I have to pay the coffee in my room?

No, that is a …

7.      You can keep all of your valuables things in the …. in your room.

8.      You are allowed to bring small … such as dogs and cats.

9.      Our … will help you to take your bags to your room.

10.  If you want to swim, the swimming pool is on the main …

11.  We can help you to bring your … with our cart.

12.  What time would you like your …

13.  This room is less expensive because there is not a good …. You can only see a window from the next building.

14.  This room is more expensive because there is a private …., so you can see the mountain.

15.  You can make a ….in the front office.

16.  There is a …. in the corner of this floor, so you can make a hot chocolate and eat some snacks.

17.  Backpackers are usually looking for … because it’s very inexpensive.

18.  All of the rooms are having been ….

19.  I will call the …, so you can communicate your complaint.

20.  There are some … near this hotel. You can go to the zoo, central park, or playground. 

a.       Balcony                e. voice                         i. served           m. lobby          q. valet

b.      wake up call          f. bellboy                     j. safe               n. pets              r. room service

c.       complimentary     g. reservation               k. view             o. baggage        s. floor

d.      attractions             h. Hotel Manager         l. booked         p. hostel           t. vending machine